Introducing Enhancing Customer Retention
Customer retention is really dependent on creating great customer relationships and having a sincere desire to provide a superior service experience to all customers. We must serve our customers and our dealership in the best interest of both.
Lessons
Course 2 – Chapter 1 – Customer Relationship Building Skills
PreviewCourse 2 – Chapter 2 – Customer Relationship Building Skills
Create Relationships…not just transactions Pro Tips This content is reserved for our Pro Members. You can become a Pro Member by upgrading today! “Invest in your career for only $9.99 per month”. Become a PSAA Pro Member today! Username Password Remember Me Forgot Password
Course 2 – Chapter 3 – Customer Relationship Building Skills
Always Be Attentive… Pro Tips This content is reserved for our Pro Members. You can become a Pro Member by upgrading today! “Invest in your career for only $9.99 per month”. Become a PSAA Pro Member today!
Course 2 – Chapter 4 – Customer Relationship Building Skills
Spread Goodwill To Add Value Pro Tips This content is reserved for our Pro Members. You can become a Pro Member by upgrading today! “Invest in your career for only $9.99 per month”. Become a PSAA Pro Member today!
Course 2 – Chapter 5 – Customer Relationship Building Skills
Always Be Inviting… Pro Tips This content is reserved for our Pro Members. You can become a Pro Member by upgrading today! “Invest in your career for only $9.99 per month”. Become a PSAA Pro Member today!
Course 2 – Chapter 6 – Customer Relationship Building Skills
Automatically Give Alternatives Pro Tips This content is reserved for our Pro Members. You can become a Pro Member by upgrading today! “Invest in your career for only $9.99 per month”. Become a PSAA Pro Member today!
Course 2 – Final Exam – Customer Relationship Building Skills
COURSE 2 – FINAL EXAM CUSTOMER RELATIONSHIP BUILDING SKILLS Customers in today’s market are starving for someone who GENUINELY CARES! Create Relationships… not just transactions Always Be Attentive… keep your eyes on the lane Spread Goodwill… to add relationship value Be Inviting… invite customers to come In TODAY Automatically Give Alternatives… to everyone Keep […]
